New Year Holidays with Sape: Payment Processing & Support Schedule

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Hi friends,

December is a marathon of deadlines, gifts, and “let’s do it after the holidays.” And 2026 is already standing at the gate, impatiently pawing the ground. This is the right time to prepare for the long New Year break in advance, so you can later step away with a clear mind and fully embrace the holiday mood.

The Sape platform and products will continue operating throughout the holidays. However, during the New Year period, our support team will be working with reduced capacity. Response times may be slightly longer than usual, but we will do our best to resolve the most important requests as quickly as possible.

To prevent your backlinks from switching to the SLEEP status and to avoid potential drops in website rankings, we recommend topping up your balance with the required amount by December 29.

Balance top-ups and withdrawals for legal entities

Bank transfer invoices paid by December 29 will be credited without issues.

Payments made between December 30 and January 11 will be processed depending on banks’ holiday schedules.

Withdrawals via bank transfer will be processed for requests submitted by December 29.

Balance top-ups and withdrawals for individuals

Withdrawals to YooMoney, PayPal, Capitalist, and bank cards may be delayed due to the holiday period.

Withdrawals via bank transfer will be processed only for requests submitted by December 29.

When normal operations resume

Balance top-ups and withdrawals for both legal entities and individuals will resume as usual starting January 12.

Top up your balance in advance

If you want to avoid delays and enjoy the holidays without concern, make sure to top up your balance ahead of time:

And on January 12, we’ll all step into 2026 together feeling refreshed, energized, and ready to move forward ❄️

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